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Connections

How to track relationship between contacts and users

Written by Vincent Turk

Overview

Connections in Thrive let you map how the people in your database relate to each other and to your team — referrals, peer relationships, reporting lines, and more. Establishing these relationships unlocks two key benefits: faster, warmer introductions to candidates, and smarter backchanneling when you need to vet someone outside the formal process.

Connections can be added in two places:

  • On a Contact's profile (in the Connections section)

  • On the Pending Contacts review page, when reviewing newly imported LinkedIn or resume contacts

Connections fall into three categories:

  • General — peers, industry contacts, or outside-of-work relationships

  • Referrals — one contact referred another for a role

  • Suggested Connections (formerly "Reporting Relationships") — current or former manager / direct-report relationships

You can view, add or edit the connections a contact has by going to the Connections Side Panel. This is located in three places:

  • Click on the connections icon on a contacts' avatar to quickly see the connections that already exist

  • Click on the Connections section of a Contact Detail Page

  • Click on the Connections rectangular bar on a contacts' Quick View Panel

What makes up a connection?

  • The two users or contacts that are connected to each other

  • Connection Type: Select the type of connection that best describes the relationship. The options are:

    • Personal Connection

    • Professional Connection

    • Relationship Manager

    • Peer

    • Referred by

    • Currently Reports to

    • Currently Manages

    • Previously Reports to

    • Previously Manages

    Connection Strength

    • Low

    • Medium

    • High

  • Connected Date

  • Connected Notes

Filtering by Connections

You can filter Contacts by their Connections using the Connection Type and Connection Strength filters in Advanced Search. This lets you surface contacts who, for example, have at least one strong referral relationship or who are connected to a specific person in your database.

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