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Connections

How to track relationship between contacts and users

Kim avatar
Written by Kim
Updated over 2 months ago

Thrive has created Connections for you to be able to track relationships between your contacts and users.

You can view, add or edit the connections a contact has by going to the Connections Side Panel. This is located in three places:

  • Click on the connections icon on a contacts' avatar to quickly see the connections that already exist

  • Click on the Connections section of a Contact Detail Page

  • Click on the Connections rectangular bar on a contacts' Quick View Panel

What makes up a connection?

  • The two users or contacts that are connected to each other

  • Connection Type: Select the type of connection that best describes the relationship. The options are:

    • Personal Connection

    • Professional Connection

    • Relationship Manager

    • Peer

    • Referred by

    • Currently Reports to

    • Currently Manages

    • Previously Reports to

    • Previously Manages

    Connection Strength

    • Low

    • Medium

    • High

  • Connected Date

  • Connected Notes

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